A lot of gamers are experiencing crashing issues with Apex Legends on their PS4. Are you one of them? You are at the right place then!
If you are unable to play Apex Legends and it is crashing every time when you launch it, this can be due to the game issues or there may be a stumbling block with the software of your PS4. In some cases, the reason could be more serious, and it may require professional assistance from the service center.
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Whatever the cause is, this article is going to help you diagnose the core problem and the ways to troubleshoot it. Let’s go over the troubleshooting steps.
Table of Contents
Update Apex Legends to Fix Crashing on PS4
The gaming software company launches software updates from time to time in order to fix bugs and for security purposes. Your game needs to be updated in order to fix the known bugs. Although the PS4 automatically downloads updates, you can still manually check if any update is available.
You can also check the notifications panel to see if you can get the PS4 going with the update. Below are the steps:
- Switch to Home Screen by pressing the PS button on your controller.
- Select the Notifications
- Push the OPTIONS button on your controller (a menu will come up).
- In the menu, move to Delete
- Select all the notifications.
- Press Delete.
Now, all the notifications have been removed and you can try to update the software manually again.
Check for PS4 System Software Updates
If PS4 system software is not up to date, this may be one of the reasons for Apex Legends Crash. Although the PS4 updates the system software automatically by itself, in order to be on the safer side, you can check it manually by following the steps listed below:
- Head to the Home screen of your PlayStation.
- Select the Settings.
- In settings, search for System Software Update and select it.
- Select Update now.
Sit back, relax and maybe fix yourself a cup of coffee. In the meantime, your PS4’s system software will be updated to the latest version.
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If you have updated the PS4 system software manually, it means your PS4 was not set for automatic updates so to ensure that your PS4 updates automatically in the future, follow these steps:
- Switch to the Home Screen.
- Select the Settings.
- Select the Power Saving Option.
- Finally, select the option that says “Set Features Available in Rest Mode”.
Be sure to checkmark the following options:
- Stay connected to Internet
- Enable Turning on PS4 from Network
Clear the System Cache
We have observed that a lot of times, restarting the PS4 has helped gamers in fixing game crashes. It is always advised to unplug your PS4 for approx. 30-40 seconds. This is done to clear the system before it’s started again.
Disable the Face Recognition Function
We’ve seen that a lot of gamers use PlayStation camera to sign in to their PS4. There is a big chance that the game might be crashing due to the face recognition feature you’re using. We advise you to disable the face recognition and see if the problem persists.
The face recognition can be disabled by following the steps listed below:
- Detach the cable of the camera from your console.
- Restart the PS4.
- Switch to Home Screen and select the Settings.
- Search for User option and select it.
- You will find the option for Login Settings, Select it.
- Finally, untick the Face Recognition
Reinstall Apex Legends to Fix Crashing on PS4
If the problem of crashing persists, try uninstalling Apex Legends then installing it again. Even Sony suggests doing the same. Sometimes, the bug lies deep down in the game software, which causes terrible crashes of the game so, reinstalling could be a method that can do wonders for you.
Reinstalling the PS4 Database
We’ve been suggesting this method for a long time, and it had greatly helped some of the gamers. If the database of your PS4 has some corrupted files or the database is extremely overloaded, this could lead to game crashes and slow performance of your PS4.
Factory Reset Your PS4 to Fix Apex Legends Crashing
This is the fix that resets everything and brings everything to the default settings. Remember this fix removes every application from your PS4 that you have installed, and you will need to install all those install applications again. To factory reset your PS4, switch your PS4 to Safe Mode and select Initialize PS4.