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Repairing Console Storage PS5 Error: We Found Four Fixes!

That external storage device, which you just purchased, might be faulty.

Users have encountered a variety of system-related errors on the PS5 console ever since the console came out and one of the most dreaded errors is ‘Repairing Console Storage’. This error pops up when you are in the middle of a game and the screen will go black displaying the error message.

After analyzing the complaints received in Gamers Suffice support group, we also figured out that most users are getting stuck at 30% and while the process does complete in most cases, it takes an obnoxious amount of time. When the repair process reaches 100%, your PS5 console will shut down.

In this guide, we have compiled a list of ‘easy to follow’ fixes for getting rid of ‘Repairing Console Storage’ error message on PS5. As per the complaints received in our support group for PlayStation gamers, here are the two most common scenarios for stumbling upon ‘Repairing Console Storage’ error.

  1. While playing Black Ops Cold War Zombies, the error will pop up randomly and the repair process takes anywhere from 30 to 60 minutes to complete.
  2. Purchasing Spiderman Miles Morales from PlayStation Store might also trigger the error.

Keep in mind that this isn’t an exhaustive list of reasons giving rise to ‘Repairing Console Storage’ error on PS5. We will make sure that more items are added to this list as we keep analyzing complaints in the future.

Here’s what you need to do after the system slams you with a black screen holding the ‘Repairing Console Storage’ error message.

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Turning Off Rest Mode to Prevent ‘Repairing Console Storage’ PS5 Error

Many PS5 users have reported that disabling rest mode was all they had to do to prevent ‘Repairing Console Storage’ error from occurring. These are the steps for disabling rest mode:

  • Head to ‘Power Saving’ section under ‘Settings’ menu.
  • Under the options for ‘Set Time Until PS5 Enters Rest Mode’, make sure you have selected ‘Don’t Put in Rest Mode’.
  • Alternately, rest mode can also be disabled by pressing and holding the power button until the system beeps twice.

Remove Any External Storage Device

Sometimes, generic external storage devices may not be supported by your PS5 console and due to glitches in communication between the storage device and PS5 system, the console might jump into a ‘Repairing Console Storage’ loop.

To safely unplug external devices connected to your system, follow these steps:

  1. After heading into the menu brought up by the ‘Cog’ icon on the top right corner, locate ‘Extended Storage’ setting under ‘Storage’.
  2. Choose ‘Safely Remove from PS5’ and now, the content in that external hard drive will no longer be accessible from your console. After the device has been ejected, unplug the USB cable and restart your console. You should no longer be getting any ‘Repairing Console Storage’ error.

You may need to get in touch with the manufacturer of your external storage device to get compatibility and troubleshooting info.

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Firmware Update to Fix ‘Repairing Console Storage’ PS5 Error

Firmware updates can sometimes result in compatibility expansion because these updates modify the way communication occurs on your system’s mainboard. If you are getting ‘Repairing Console Storage’ error frequently, a firmware update might be due. Updating the firmware on a PS5 console involves these steps:

  1. Head to ‘Settings’ and make it up to ‘Update System Software’ by following this path.

System>System Software>System Software Update and Settings

  1. The system will now try to fetch the latest firmware updates (if one’s available). Turning the console off in the middle of a system update might result in a permanent system breakdown.
  2. After the firmware has been updated, most of the errors should go away on their own.
Repairing Console Storage PS5
Image Credit: PlayStation Support

The ‘Repairing Console Storage’ bar does take a long time to fill (especially if the external device attached to your system has a capacity of more than a few hundred gigabytes) but waiting is your only solution if this is the first time you are getting the error. Once you are sure enough that the system has frozen, you can go ahead and pull off the power cord although you will have to do this at your own risk. Afterward, drop an email at PlayStation’s official support address and the team will get back to you with more details on solving this issue. You will have to provide your warranty information in case they ask you to send in the console for repairs. However, let’s just hope that it doesn’t come to that because nobody wants to ship off his brand-new console for repair.

Click here to access the support options for PS5 on the official page.


Here are the frequently asked questions (FAQs) on the topic “Repairing Console Storage PS5 Error,” along with four common fixes:

  1. What causes the PS5 ‘repairing console storage’ error?
    The PS5 ‘repairing console storage’ error can occur due to unexpected shutdowns, software glitches, corrupted data, or hardware issues with the console’s SSD.
  2. Can I avoid this error by using the console in a specific way?
    To prevent this error, avoid improperly shutting down the console, regularly update the system, and do not interrupt system updates or installations.
  3. What are the common fixes for the ‘repairing console storage’ error?
    • Restart the Console: Sometimes a simple restart can fix temporary glitches causing the issue.
    • Power Cycle: Fully power down the console, unplug it for a few minutes, and then restart it.
    • Update the System Software: Ensure that your PS5 has the latest firmware updates installed.
    • Database Rebuild: Access the PS5 in Safe Mode and use the “Rebuild Database” option to fix potential issues with the storage database.
  4. Will these solutions erase my data on PS5?
    Restarting and power cycling your console should not affect your data. However, while the “Rebuild Database” option is generally safe and does not delete your games or saves, there is always an inherent risk when repairing or altering system files, so backing up data is recommended.
  5. How do I access Safe Mode on my PS5?
    Turn off the console and then hold the power button down for several seconds until you hear a second beep indicating it has entered Safe Mode.
  6. What should I do if none of the fixes work?
    If none of the suggested fixes resolve the issue, it could indicate a serious hardware problem. Contact PlayStation support or consider taking the console to a professional repair service.
  7. Will repairing the console storage require professional assistance?
    Usually, users can attempt the listed fixes on their own, but if the problem persists, professional assistance may be required.
  8. Is it safe to update the system software via the internet in the PS5 Safe Mode?
    Yes, updating the system software via the internet in Safe Mode is a safe and standard procedure recommended by Sony to fix certain issues.
  9. What are the risks of rebuilding the database on my PS5?
    While the risk is minimal, as the process is designed to organize your data without deletion, there is a small chance something could go wrong. Ensure that you follow the on-screen instructions carefully during the process.
  10. How often should I rebuild my PS5 database?
    Regular maintenance is not typically required unless you’re consistently encountering performance issues. It can be a troubleshooting step when problems arise.

Aaditya Sharma

Die hard fan of Call of Duty series! I own an Xbox One and a Nitro 5 (but I mostly game on my laptop because I love higher frame rate) but I don't game on my phone! Always wanted to be a pilot but ended up studying medicine! You can contact me on

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